Zendesk Professional Services
Support | Chat | Explore | Guide | Answer Bot | Etc!
Need a hand? At Opservator we provide audit, implementation, and optimization services for multiple Zendesk products and account sizes.
Some of the Zendesk topics I can help you with:
- Overall account audit
- Workflows
- Suggestions for new configurations
- Reviewing and improving existing workflows
- Troubleshooting
- Business rules and SLA
- Triggers
- Automations
- SLA policies
- Tags
- Macros
- Views
- Support Roles
- Integration services: install, configure, and report on additional support channels
- Guide
- Overall help center audit
- How to optimize your internal search
- How to optimize for SEO
- Internal documentation practices
- Explore
- Build custom dashboards
- Create custom queries/reports
- Create custom metrics and attributes
- Etc.