Whether you’re about to install Zendesk or have been using it for a while, I’ll be happy to help with any questions you might have.
Some of the Zendesk topics I can help you with:
- Workflows
- Suggestions for new configurations
- Reviewing and improving existing workflows
- Troubleshooting
- Business rules and SLA
- Triggers
- Automations
- SLA policies
- Tags
- Macros
- Internal documentation practices
- Etc.
Ask me anything
Please include the following in your email (if applicable):
👉 Zendesk product(s)
👉 Your Zendesk plan(s)
👉 Number of agents
👉 Apps installed
👉 Context of question (Support, Chat, Guide, etc.)