Youtubian poetry (auto-subtitles in Ballard doc)

What would a collage made by an artificial intelligence look like? Could a machine create art? There are unexpected and surprising outcomes of software programming… In this case, I bumped into YouTube trying to capture Swedish voice-overs during a film about J. G. Ballard.

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Zendesk: how to avoid notifying a customer of a specific update

Is it possible to prevent a ticket from sending an email notification to a customer, if it contains a specific expression or value? Yes, and we’ll need three Zendesk triggers to do this.

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Zendesk: triggers vs automations

One of the things that usually confuses people who are new to Zendesk is the difference between a trigger and an automation.

These two business rules seem to do the same, but they’re actually quite different. What are the main differences between them?

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Careless Tweeter

Having experienced the incredible randomness of Twitter virality for the first time (thanks to the tweet above), a considerable amount of user feedback started to converge on the same topics.

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