Zendesk has a whole suite of paid certifications. I recently bumped into folks asking this question, so here’s my two cents.
Continue reading Zendesk Certification: is it worth it?Author: Pedro
Zendesk Guide: 301 redirects using Javascript
We can edit our Guide’s theme to automatically redirect users when they visit our Help Center and/or submit a request. This article provides a couple of ways to achieve that.
Continue reading Zendesk Guide: 301 redirects using JavascriptCollage drafts
Sharing a few drafts, just works in progress. I haven’t had much time to the old hobby during the past couple of years, but here’s hoping I resume it in 2022.
Continue reading Collage draftsWordle
Samuel at PlainDocs recommended this addictive word game called Wordle. It’s like a Mastermind for five-letter words, instead of colors.
Continue reading WordleRemoving Google Analytics
I decided to ‘de-Google’ this website and look for a free alternative to Google Analytics back in 2020. Here are the reasons I shut GA down, and became a paying customer of Plausible Analytics.
Continue reading Removing Google Analytics